KoreaClear · Travel answer
Is HERNO at Shinsegae Busan eligible for a tourist tax refund?
Short answer
Shinsegae Centum City lists HERNO and tax-refund services. Before paying, ask the HERNO cashier whether your purchase qualifies and which refund process applies.
What to do
- Visit Shinsegae Centum City at 35 Centumnam-daero, Haeundae-gu; general enquiries: +82-51-745-1234.
- Before paying, show your passport and ask the HERNO cashier whether your purchase qualifies and whether the refund is immediate or claimed later.
- For a later refund, retain the refund voucher and goods and follow its export-confirmation and airport collection instructions. Do not claim an immediate refund a second time.
Check before relying on this
- Confirm refund eligibility and the provider at the cashier before paying.
More details and examples ExpandCollapse
Confirmed store and refund route
The official Centum City directory includes HERNO and a Foreigner Service Center (Tax Refund) on the mall’s third floor. KTO separately confirms immediate/later refund service at the department store. Neither source certifies a particular transaction, so have the cashier identify the provider and process on your own voucher.
Sources and provider examples
External sources may use another language.
Sources last checked: . Rules, hours and services can change.